[TVONE2]

My first post on the forum
Got home tonight and fluid everywhere on the swing arm..
anyone else have this happen or hear of the Showa shock failing after about 3k miles :frown2:
fluid leaking from the reservoir from what I can see..
picked this bike up new in February of this year... hope it is under warranty .....:dontknow:

 

[TVONE2]

I am only 160 lbs.. never had a passenger on the bike..

 

[obijack]

Outside of some type of misuse or abuse I would assume the warranty would cover a defective rear shock. Could any of the oil get on the rear tire? If so, there is more ammo for you if they are uncooperative. But with such a new bike, I would think this should be covered. Are you gonna call the dealer in the morning to find out about the warranty situation?

 

[TVONE2]

I sure as hell am...
I have fluid up to the tail light...
all over the place... real bummer...
no abuse... I take very good care of my bikes...
seems to be coming out of the body of the shock, not the shaft seal..

 

[evallarta1]

It's hard to tell but it looks like the bladder cap (silver plate) is weeping. If it is then the you could have a bad/rolled bladder during install. It happens. Hopefully Kawi will cover it, but if they dont, you could have it fixed for fairly cheap. Something like that coming through our shop would be around $150.

 

[scout]

If it is the shock, defect; why a warranty is good. Did you get the extended warranty; get it here:

Contact - D & H CYCLE

Call and confirm and simply mail them the check. Half price, or used to be.

 

[TVONE2]

So I took it to the dealer last night... will be under warranty as I did not here any bad news today
the fluid that leaked out was VERY dark...
I think the shock had issues from the get go..
No reason the fluid should be mud with 3 thousand miles on it...
hope to get it back in a week

 

[obijack]

Nice. New shiny shock!

 

[scout]

So I took it to the dealer last night... will be under warranty as I did not here any bad news today
the fluid that leaked out was VERY dark...
I think the shock had issues from the get go..
No reason the fluid should be mud with 3 thousand miles on it...
hope to get it back in a week

good. My first thought, though, was that '11 g4 had a recall about spilling engine oil toward the rear tire. The '13 didn't have that problem; so good to hear that the newer didn't either.


edit: get that extended warranty if you ride a lot, NEVERTHELESS!

 

[TVONE2]

So... I got a call from the dealer this afternoon...
"Come pick it up, All fixed .. NEW shock"
I was in SHOCK..... that is customer service!
Hats off to HUDSON VALLEY CYCLES... THEY ROCK..
Kick ass! going to get it on Thursday
Kawasaki did not let me down.

 

[scout]

So... I got a call from the dealer this afternoon...
"Come pick it up, All fixed .. NEW shock"
I was in SHOCK..... that is customer service!
Hats off to HUDSON VALLEY CYCLES... THEY ROCK..
Kick ass! going to get it on Thursday
Kawasaki did not let me down.

Kawa corp is your benefactor. The dealer is part of the solution.

one...more...time....Buy extended warranty. The 10r is the first super I've owned that demands extended. On my 2011 10r lost 12,000 dollars BECAUSE no extended warranty. '13 has it AND the fookin bike blew up at 70,500 miles; AND had been at the dealer since May 29, 2017 (today is 10.13.2017). It takes dealers time to rebuild engines but Kawa pays the bill.

Shock is nothing. Engine or frame failure is major (never heard of 10r frame failure).