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Did your coworker have the transmission recall done? If not, something to schedule.
Check whether your dealer mechanic has done this before. I bought mine as a new/old-stock unit from another state. The out-of-state dealer said they have done the mod, but it didn't shift to neutral properly when at a stop (you could still engage first gear from second at a stop). The local dealer fixed it no problem though and it doesn't take long thanks to the cassette design.He had it to the shop once to change the oil. He took it there in a truck.
The answer is he didn't have the recall done.
I just checked and the recall starts at vin 000014 and mine is 000182, so my bike is affected.