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I have an HR1 Riot pipe and I love it. It sounds amazing and looks clean tucked by the lower fairing. Everything was going good until the other night after some spirited runs with some friends my exhaust decided to blow out on me on the highway. The packing and adjustable back plate are gone.This is the aftermath:



I decided to call HR1 and ask how to get it fixed. Since I did not buy the exhaust new and had no paper work for it, I was afraid it was going to cost a pretty penny to fix. I ended up talking to Jason D. from tech line. He was very helpful and was very easy going. He said it should be warrantied, but if not $110. I sent in the exhaust and I got it back within a week and a half (mostly shipping downtime). Jason was true to his word; total bill $11 for shipping it there and two days turn around time for the actual repair. A+ service in my book :thumbsup:

- Derek
 
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