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Discussion Starter #1
So.. as many of you may know i had lowsided last year, and ive been putting her back together all winter. Well, everything mechanical was done so i needed some new fairings.

I heard about a site called www.fivestarfairings.com and heard they were local (florida.. local as in the U.S.). After browsing the site, the fairings looked good, the prices were ok.. and i had contacted them via online live chat they have (top right corner of their page) and was told they will do custom pain jobs at no additional price. All i had to do was tell them colors//scheme and it would be done. i ended up picking the monster motogp set but had em paint it black/white.

Now this being said i went ahead and placed my order. 725 shipped to my door.
I had asked the operator/manager "matt ferris" about paint time, and ship time. I also requested that they send me pics of the kit before it was shipped for my approval. I was told "no problem we send out pics of all the kits"
Paint time - 7-9 business days
ship time 10-14 business days.

So i say ok cool, thanks. Fast forward 2 weeks later and i havent heard shit from them. no email no nothing, so i contact them asking wtf is up and wheres my stuff. Well apparently because it was a custom kit it was 10-15 business days to be made/painted. (now rememeber before i placed my order i was told 7-9) so i say ok no biggie... another 2 weeks go by and im getting PISSED. still no word. So i call them up saying wtf is my tracking number. i was told by this guy that it should have been done blah blah blah.

The guy tells me quote " your kit is in transit. you should have it at the end of this week, or the begenning of next" i say ok cool.. but where the fuck is my tracking number? and where the fuck is my pictures of my kit? he replies "oh ill have to check with lisa and have her contact our shipping agent to get your tracking number, and we only send pics out of kits if there was anything wrong with them" WTF? so ive been lied to blatently.

So i wait another week and a half and no fairings have arrived.. still no tracking number... and i contact them AGAIN. Now im pissed. i say tell me wtf is going on or im doing a chargeback and going to bad mouth the shit out of you guys...

THEY THEN TELL ME MY KIT HASNT EVEN FUCKING SHIPPED YET AND THAT IT WILL BE DONE BEING PAINTED IN 5-7 DAYS?!!??!?!?!?

So at this point im like whatever get it fucking done i want free rush shipping, ive been lied to blatently by 3 different people at this company.. i just want my shit because that's all i am waiting for to get the bike inspected.

i ordered on march 5th. i recieved them in the mail YESTERDAY. oh and guess where they were shipped from? HONG FUCKING KONG. yep thats right. they put up a front like they are located in floriday.. yet they make them in china.
if i would have known that shit i would have just orded a cheaper set from ebay.

we spent 5 hours last night trying to fit the fairings on. Paint quality is OK.... no primer coat. paint flakes off where tabs are easily (nothing visible thank fucking god) and the fitment is fucking TRASH.

Do not order from fivestarfairings.com it's cheaper, faster, and less hassle to just order a stupid fleabay kit. im appalled at the customer service from this company, and their business ethics are trash. i am VERY unhappy with the fitment of these fairings. the tail piece has a gap on the left side of like an inch that i need to fill somehow.... plastic materiel is soft and flimsy... and i feel like once i go over 100 mph the paint is going to strip right off... or the plastic is going to desintigrate. oh and there's a gap in the rear seat to the plastics... piss me off damnit.

Still have a bit to do tonight to get everything fit.. but here's where we gave up last night. i'll update in my rebuild thread when we're finished.
 

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Gen2 Ripper
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That sucks man. Doesn't look all that bad though.
 

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they spelled Kawasaki wrong too, j/k....... I would strip it off, pack it up real nice then take a monster morning shit in the box and send it back to them.
 

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Discussion Starter #5
Yeah they look alright.. until you try to put them on haha. the fitment quality is so bad it's not even funny.

seats were done by a guy in nevada... i found him on ebay and contacted him directly to see if he would do custom ones (which he did)
 

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BigCat for Prez!
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did u ever post a thread asking abt aftermarket stuff? if u did then i know i told u to stay away from them. I had the EXACT same experience from nicecycle, and they wouldnt take the fairings back. their site says theyre made in japan and arent junk like chinese ones, but the box said shanghai china when i finally got them after a month. I called them on it and they said the fairings are made in japan but shipped to china for paint. I told him that makes no fucking sense in a business perspective so i knew they were full of shit, but i eventually got my money right and threw those pieces of crap in the garbage. OEM all the way

mine took 9hrs to get on btw
 

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What's up man, I just registered to find out some things about your order (I'm on zx-6r forums). I also ordered from these fuckin douchebags, the same scheme as yours in the factory orange pearl for my 636. Cost me an extra $120, $775 total. This was 3 weeks ago today and I can't get a response either, no e-mail, nobody answers the phone, nothing. Did you at least get all the parts and heat shields and the bolt kit? Did it really take 7 1/2 weeks to get? I can't wait that long, lol but pissed while lol-ing. I just sent them an e-mail about getting ready to cancel my order, maybe I can get a response then. From what I see the bike looks beautiful. Hope i have a better experiance than you did. I also like the seat, I'm getting the same 1 in orange and black. Did that at least fit right?
 

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Finally got them on the phone and got the same run around as you. This "Lisa" person should have e-mailed the tracking # but of course "Lisa" is off today. "You should recieve them the following week" he says so i guess in a week or 2. More like 3-4 weeks I would imagine. That place is shit. Should have gone the ebay route and saved $300 or more with the same results.:bs:
 

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Hate to hear about all the trouble your having. I hope in the end you get all the fittment issues squared away and end up happy with them.
 

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Did you have them match the paint to the tank? How did it come out? I'm having them match mine (hopefully) to the factory color. Or did you match the tank to the fairings? Looks like it matches perfect in the pic.
 

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out of the people I know who have gotten the Chinese fairings about 5 people only one persons fit perfectly. The others needed some work to make them fit.
 

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Discussion Starter #12
@Madkaw

Got everything, but no bolt kit (they said it was on back order) so i ask when i will get it.. they said the would ship it out in 2-3 days (this was tuesday.. its friday now and isnt shipped)

I have evrything squared away now, and it looks awesome. I'm still not pleased with customer service.. and yes it took almost 8 weeks to get to me, and yes i had to fight the whole way.

Good luck man. imho cancel ur order and get cheaper ebay ones. shit comes from hong kong anyways.
 

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BigCat for Prez!
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Sounds like they just bs u with the she's off or give u the run around till the fairings actually make it over from china bec even though they're supposedly made in the US they can't give a simple tracking number or pics like they could if made in the US.
 

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That sucks. I agree with BigCat though, probably the same shit from China.. I've bought the aftermarket fairings from a company that shipped from China for my old bike. I had a very similar experience to you. Fitment was a bitch, took damn near 24 hours to get everything trimmed and lined up well enough for me to be satisified with it, and it still wasn't perfect.
 

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@Madkaw

Got everything, but no bolt kit (they said it was on back order) so i ask when i will get it.. they said the would ship it out in 2-3 days (this was tuesday.. its friday now and isnt shipped)

I have evrything squared away now, and it looks awesome. I'm still not pleased with customer service.. and yes it took almost 8 weeks to get to me, and yes i had to fight the whole way.

Good luck man. imho cancel ur order and get cheaper ebay ones. shit comes from hong kong anyways.
How did the paint match? Did you match the color of the tank to the fairings or the fairings to the tank? Mine is going to be matched (hopefully) to the original color. I can see it not matching already and I'm pissed lol.
 

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BigCat for Prez!
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How did the paint match? Did you match the color of the tank to the fairings or the fairings to the tank? Mine is going to be matched (hopefully) to the original color. I can see it not matching already and I'm pissed lol.
Watch out for that. when i ordered mine they were PSY in the pics, but when i got them they were walmart smiley face fucking yellow...i called them abt it and they told me they dont match OEM paint...i was furious! told them then y the hell do they have OEM plastics on the fucking site? got a bullshit answer, but nothing that admitted to them being shady ass niggas and getting caught
 

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Watch out for that. when i ordered mine they were PSY in the pics, but when i got them they were walmart smiley face fucking yellow...i called them abt it and they told me they dont match OEM paint...i was furious! told them then y the hell do they have OEM plastics on the fucking site? got a bullshit answer, but nothing that admitted to them being shady ass niggas and getting caught
That's fucked up. Well I finally feel like I'm making a little progress with these people as I called today and actually talked to someone. He gave me the same ol' "Lisa has to e-mail the tracking #" bullshit but he has pics of my kit and asks if I would like to see them and I say absolutely so he e-mails me this....beautiful isn't it. I would be perfectly happy with it....IF I HAD A FUCKING 1000!!! I say you gotta be fuckin kidding me, thats not my bike. I have an 04 636. He says oh, I made a mistake, that's actually for another customer who has the same color and scheme as yours and I will have to find the pic and send to you later. I'm hoping that's all that happened but I know that is my kit and it shipped already and I'm fuckin pissed. Un-fucking-believeable.
 

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BigCat for Prez!
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U should go rape their faces...
 
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