I work for a top ten fortune 500 company, I think we are top 5 this year. And our management bonus system relies on so much shit to happen that it would make your head spin. A lot of what must happen is above the local managers control so I always joke that the planets have to align for the facility manager to receive a bonus, so needless to say they almost never receive them. In fact I have never seen them get one in the seven years I have been around
What I do personally when I go for a review and feel that I should get more than our companies standard 2-3% per year is make a list of all the tangible and intangible things I have done recently. The intangibles are just that intangible, so they are hard to prove, but I keep a spreadsheet of everything that I personally have to do with and the dollar amounts.
I whip the spreadsheet out ocassionally and beat the shit out of my manager with it. I will show him how much I have personally made our facility in the last year, or whatever time frame suits my objective. I will usually show him how much my revenue generation has increased and by what percent/dollar amount and tell him that I think that I am worth more than the typical bullshit cost of living adjustment.
Our business relies heavily on customer service, so my revenue stream is generally a little higher than my salary, so I can get close to a 1:1 ratio between my salary and the money I directly generate as the majority of my job is customer service, not selling items. We are service based and in my sector I am well known and for some reason well respected. I have been called on multiple ocassions the face for our company as our customers see me a lot more than anyone else in the company. I am not trying to blow my own horn here basically what I am getting at is figure out what makes you so valuable and let them know what it is. Some managers know what an employees strengths are, some do not, and some try and play dumb so they do not have to pay you accordingly. If you let them know that you are a top performer and that you are fully aware of it you should have an easy time of it. If they do not care or you are delusional about your grandeur then it will be time for you to walk when you do not get a raise.
I have recently taken on a lot more responsibility and have already put the bug in my manager's ear that he needs to figure out what new pay group to put me in as there are about 3 of us in the company that have set the upper limit for our job classification, and that I know that I am one of those three and that with my new responsibilites I think I should be reclassed to make a considerable amount more money. our reviews are in August and I had this discussion with him last week, sometimes these things take time and you may need to make subtle hints leading up to your actual assault be it with a spreadsheet or whatever.
We sleep safe in our beds because rough men stand ready in the night to visit violence on those who would do us harm