So.. as many of you may know i had lowsided last year, and ive been putting her back together all winter. Well, everything mechanical was done so i needed some new fairings.
I heard about a site called www.fivestarfairings.com
and heard they were local (florida.. local as in the U.S.). After browsing the site, the fairings looked good, the prices were ok.. and i had contacted them via online live chat they have (top right corner of their page) and was told they will do custom pain jobs at no additional price. All i had to do was tell them colors//scheme and it would be done. i ended up picking the monster motogp set but had em paint it black/white.
Now this being said i went ahead and placed my order. 725 shipped to my door.
I had asked the operator/manager "matt ferris" about paint time, and ship time. I also requested that they send me pics of the kit before it was shipped for my approval. I was told "no problem we send out pics of all the kits"
Paint time - 7-9 business days
ship time 10-14 business days.
So i say ok cool, thanks. Fast forward 2 weeks later and i havent heard shit from them. no email no nothing, so i contact them asking wtf is up and wheres my stuff. Well apparently because it was a custom kit it was 10-15 business days to be made/painted. (now rememeber before i placed my order i was told 7-9) so i say ok no biggie... another 2 weeks go by and im getting PISSED. still no word. So i call them up saying wtf is my tracking number. i was told by this guy that it should have been done blah blah blah.
The guy tells me quote " your kit is in transit. you should have it at the end of this week, or the begenning of next" i say ok cool.. but where the fuck is my tracking number? and where the fuck is my pictures of my kit? he replies "oh ill have to check with lisa and have her contact our shipping agent to get your tracking number, and we only send pics out of kits if there was anything wrong with them" WTF? so ive been lied to blatently.
So i wait another week and a half and no fairings have arrived.. still no tracking number... and i contact them AGAIN. Now im pissed. i say tell me wtf is going on or im doing a chargeback and going to bad mouth the shit out of you guys...
THEY THEN TELL ME MY KIT HASNT EVEN FUCKING SHIPPED YET AND THAT IT WILL BE DONE BEING PAINTED IN 5-7 DAYS?!!??!?!?!?
So at this point im like whatever get it fucking done i want free rush shipping, ive been lied to blatently by 3 different people at this company.. i just want my shit because that's all i am waiting for to get the bike inspected.
i ordered on march 5th. i recieved them in the mail YESTERDAY. oh and guess where they were shipped from? HONG FUCKING KONG. yep thats right. they put up a front like they are located in floriday.. yet they make them in china.
if i would have known that shit i would have just orded a cheaper set from ebay.
we spent 5 hours last night trying to fit the fairings on. Paint quality is OK.... no primer coat. paint flakes off where tabs are easily (nothing visible thank fucking god) and the fitment is fucking TRASH.
Do not order from fivestarfairings.com it's cheaper, faster, and less hassle to just order a stupid fleabay kit. im appalled at the customer service from this company, and their business ethics are trash. i am VERY unhappy with the fitment of these fairings. the tail piece has a gap on the left side of like an inch that i need to fill somehow.... plastic materiel is soft and flimsy... and i feel like once i go over 100 mph the paint is going to strip right off... or the plastic is going to desintigrate. oh and there's a gap in the rear seat to the plastics... piss me off damnit.
Still have a bit to do tonight to get everything fit.. but here's where we gave up last night. i'll update in my rebuild thread when we're finished.