Join Date: Mar 2005
Location: - Tomball, Texas - 2005 ZX-10R
Do Not Buy A Meritage Home!!!
We were about to purchase a 1.5 story house from Meritage Homes in the Spring area but it turned into a 4 story house before we signed the paperwork. They have incompetent sales people that cannot quote you the correct price on the house and they are the most unwilling to work with you company I have ever dealt with in my life. Bottom line, they quoted us the wrong price, we were going to accept the higher price although it was their mistake and right before we went in to fill-out the contract, they called us back and told us they had made a second mistake and they wanted even more money for the house...
We had made an offer based on the price that their builder rep quoted us, the next morning we were told by our realtor that they countered our offer with a $5K discount instead of the $7K discount we requested but that they made a $2k mistake on the price of the house. So, in essence, they were only willing to discount it by $3k. We went back and forth a bit on this matter because we were quoted one base price and all of a sudden the base price went up by $2K, but they were not budging on the $2K so we said fine, let's split the difference and just give us an additional $1K even though it was their mistake. They still wouldn't budge because they did not want to sell the house below 200K. Ok, well then just give us an extra $1000 at the design center, it keeps the price at $200K and the $1K goes back to you anyway. Not even that was acceptable to them. We were able to get another $500 off though because they had promised us $500 off for making an appointment over the internet. So we went ahead and reluctantly accepted their counteroffer of $200K minus the $500 internet offer and made an appointment to go sign the contract later that day. Well, about 2-3 hours later, we get a call that they made another mistake and that the cost of the grass was not included in the price of the house and that it was going to be about another $1,111 to the price. At that point I lost it and told them that I was done with them. That is not a way to conduct business and they were not only incompetent and unprofessional but also not honorable business people.
Please stay away from Meritage Homes and if you know anyone that's about to purchase a house; advise them to stay clear of Meritage Home properties but if they do buy from Meritage, to be very cautious...