Arai Corsair problem - Kawasaki
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post #1 of 4 Old 05-13-2008, 02:16 PM Thread Starter
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Arai Corsair problem

I have a Hayden wired Corsair and the bottom trim has come off. Anyone have a contact number for Arai? I submitted it through their website, but I would like to call them and see if they will replace the trim piece. Any help is appreciated.

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post #2 of 4 Old 05-13-2008, 04:59 PM
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I have an Aria Qunatum and a Corsair and the trim came loose on both of mine. I just glued it back in place. No big deal IMHO. I was more disappointed that my Corsair color faded badly and their warranty adjustment on a new helmet wasn't worth doing.

Don't confuse me with facts, my mind is already made up.
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post #3 of 4 Old 05-15-2008, 02:06 AM
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The Mrs and her parents just bought me an Arai Jolly Roger corsair for my birthday - I will definitely keep an eye out for this. Thanks for the heads up.

"All that is necessary for the triumph of evil is that good men do nothing." - Edmond Burke (1729-1797)
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post #4 of 4 Old 05-15-2008, 11:44 AM Thread Starter
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I contacted Arai on their website. You have to create a log in and then start a trouble ticket. They said that they will fix it for me. I will have to send the helmet to them, but I can manage seeing that I am a helmet addict. If anyone else has problems with their Arai trim, you should get them to fix it right. You paid enough for the helmet! Here is their reply.

Arai 5/14/2008
Bradlee, There was a batch of trim made with too much petroleum in it so we will replace the trim for any helmet manufactured after 5/99 under warranty in our Pa. location. Please let me know if this is what you want to do and I will give your the address and an RGA (return goods auth) number to ship to. Please advise. Thanks, Kathy

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