It is always amazing to me to see a brand new bike not setup correctly. I have seen a few with loose headset bearings. I pulled the upper triple on my Gen5 when I brought it home to confirm, even though the dealer was a friend. All was good. The biggest issue with this now that all bikes come with roller bearings is, all it takes is a couple hard landings from a wheelie and you can dent the race or worse. If not too bad you get some stiffness moving the bars, worse is if the dent is just slightly off-center and you fight to keep a straight line. I just helped a friend put in new races because he didn't have the headset adjusted correctly. He is a hooligan, that only knows how to ride on the back wheel, so this will probably happen again.