Buyer RAW Design Cycles - Kawasaki
LinkBack Thread Tools Display Modes
post #1 of 1 Old 02-10-2014, 01:03 PM Thread Starter
Join Date: Aug 2012
Location: Harrisburg, PA
Posts: 19
Posting Frequency
Thumbs down RAW Design Cycles

Pretty heated about my experience with this group so I apologize ahead of time for my rant...

I ordered a set of lights for my fathers 2012 Raider, on December 9th. I paid for 2-day shipping so they would be here by Christmas. After sending two emails and by the 20th I didn't receive the product, and had no shipping confirmation. Called them up and they said they were having "email troubles and never received the order" even though I had an order confirmation and everything, which they looked it up by. ??? So I told them I needed it by christmas, as my father was going in for surgery and I wanted him to see it beforehand. "Sorry, can't do anything about it, we were having email troubles" and hung up on me. I received the turn signals the 31st.

Turns out he found another set on the same site, so he asked me to exchange them. It's been two emails and about 4 phone calls later, and still no RMA info or any sort of communication to me. I'm trying to exchange these turn signals and spend more money to get the set my dad likes, and still not getting anywhere...

The customer service for this company is atrocious, which is a shame because they really do have some cool stuff to offer. I wanted to tell my story, hoping that its not the norm, and also to forewarn any of those who plan to order from them.

If there is anyone on this site that has any connections to the company, I would greatly appreciate any assistance if possible...

Thanks for letting me vent!
MR2Quick is offline  
Sponsored Links

no customer service, raw design cycles, rma

Quick Reply

Register Now

In order to be able to post messages on the Kawasaki forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode

Similar Threads
Thread Thread Starter Forum Replies Last Post
Gen 1: Fairings from mr.cycles Guitarboarder28 The ZX-10R 16 06-03-2012 12:30 PM
Welcome Biohazard Cycles! administrator Biohazard Cycles 9 07-08-2011 07:29 AM
The dirt cycles new look Weazel The Out House 11 05-15-2011 09:30 AM
58 cycles firefightersuhr The Out House 20 04-09-2007 06:27 AM
Moto City Cycles? mjg68901 The Out House 0 03-28-2007 03:03 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

For the best viewing experience please update your browser to Google Chrome