My integrated tail light on the 10 was working a little screwy. Some LED's out and with the brake applied and a turn signal on, the yellow would flash but the red stayed lit instead of alternating with the flashing yellow.
Sent "Clear" a PM on Sunday afternoon explaining my problem. Got an answer from him a couple hours later (on a sunday mind you). Said it was covered under warrenty, but they would need my unit back. I don't own a car so the bike is it. Sent back a PM explaining that I would UPS my unit back to them on Monday and hoped a quick turnaround was possible to get me back on the road ASAP.
I'm in AZ and Clear Alternatives is in Vegas so I'm figuring they will get my unit on Wed. and if they ship the new unit on Wed, (after receiving mine) the very best I could hope for was to get the new unit on Friday.
Got home from work Wed. and to my great surprise... my new tail light was delivered already!
And I was offered the replacement in any color lens I wanted. I had a clear lens since that was the only thing available when I bought it. Opted for a green lens.... and it looks great.
Thanks CA for outstanding customer service
, I couldn't and wouldn't ask for anything better
. I have a CA tail light on my EX500, almost 60K miles on it and never a problem.
Nice job Clear Alternatives!